Training Data Management
Hyperscience • Improving the ground truth training data management experience by improving transparency, adding functionality for troubleshooting and self service, as well as reducing time to value for customers getting to a working data extraction model in the platform.
Test Creation
Feedback Loop • The iterations building from a 0→1 survey builder experience for mainly non research professionals. These iterations brought more guardrails, repeatable behaviors, and ability for leveling up package offerings.
Sharing Content
Salesforce Marketing Cloud, Content Builder • Updated the content sharing flow in Salesforce Marketing Cloud to make a complex system feel lighter and provide better guardrails for our users. Unlike typical sharing from person to person the this sharing system shares content from a person to a business unit within an enterprise or the enterprise as a whole.
Test Results
Feedback Loop • Improvements to viewing test results including: making charts live and able to be manipulated in real time, managing data and responses and improving the experience sharing results with others.
Squarespace, Commerce • Created designs that allowed for Squarespace store owners to customize their shopping cart and customer account pages without disrupting the shopping experience for their site visitors.
Upload and Select Content
Salesforce Marketing Cloud, Content Builder • Mapped out pain points for uploading or selecting content from summative research test results. Made data driven design decisions to edited flow.